Terms and condition
Organization:
The site and the planning and the website are made by the Coordenada Soralenga Unipessoal with an office in the Municipality of Gove Baião Portugal. Travessa das Paredes de Baixo 117 4640-244.
The company has a Capital of 5.000 Euros, and the fiscal number is ………. Registered in the C.R.C of Porto
Jurisdiction
The court of jurisdiction that is competent is the Count of Porto disclaiming any other.
Tours:
The Policy of the tours by the Coordenada Soralenga us a tour company will reserve the right to change or cancel the tour or excursion due weather problem or condition or like any mechanical problem or medical emergency. Without obligation to refund to compensate the customer or the client.
Price: All price are including VAT
Contractor service: All the tour guides, hotels, bus service, driver service, and restaurant, are other services. Are not Coordenada Soralenga employees. Providing some of those services The Coordenada Soralenga are not responsible for any complaint against those entities that may result from action on its behalf.
Complains and Refund:
Any Refund or Complaint request will be considered only when this is submitted in writing by the customer to Coordenada Soralenga Unipessoal, within 5 days after the service. All legal matters and all legal claims will be solved in the Porto Court Jurisdiction.
Reservation and Cancellation Policy
The Policy of confirmation of a (reservation, cancellation and confirmation) will be valid and considered after receiving in our bank account or Paypal or cash the 20% of the total amount of the tour or service request.
Once the Coordenada Sorlanega reserved the right to add a charge of 20 euro for any change of the reservation.
-20% of the initial deposit his not reimbursable~
-Cancellation before 7 days before the departure: 50% of the reservation
-Cancellation with less the 48 hours to the departure: 100% of the reservation
Alle Cancellation Costs are subject to additional charge incurred to Coordenada Soralenga Unipessoal, with transport, hotel, accomodation, meals, and drinks, contracted service and other non refundable charges related to the reservation made by the passenger. These additional costs will be charged to the passenger, in addition to the normal cancellation charges.
Currency
Tours and any kind of service of the Coordenada Soralenga Unipessoal are in Euro Currency. And all kinds of exchange are not included in the price that is in Euro. Any kind of tax exchange is not included in the fee and will be added on the price.
Customer and Immigration
Any kind of immigration problem of Visa will be considered No show, and the somme will not be refundable. I will be considered under the 48 hours policy.
Valuable objects: The Coordenada Sooralenga Unipessoal his not responsible for any valuable object. Passengers are responsible for the protection of their value.
Coordenada Soralenga Unipessoal is not responsible for the performance of other entities, like airline, bus service, restaurants, travel agent packages.